Refund Policy for iptvcheap.store
We Here At iptvcheap.store Here To Answer All Your Queries. We Are Always Available To Hear From You. If You Have Any Sales Or Technical Queries, Please Don’t Hesitate To Contact Us. We Want You To Be Perfectly Happy With Your Purchase. If, However, You Are Not Satisfied With Your Package Or Your Purchase And Feel It’s Not What You Are Looking For, Our Staff Will Do Their Best To Resolve Your Issue And Satisfy Your Requirements. We Want To Do Our Best To Give You Friendly And Efficient Customer Support.
- Satisfaction Guarantee: We strive to provide a high-quality IPTV service that meets your expectations. If you are not satisfied with our service, please contact our customer support within 7 days of your initial subscription purchase.
- Valid Refund Requests: Refunds will be considered under the following circumstances:
- a. Technical Issues: If you encounter persistent technical issues that prevent you from accessing our service despite our support team’s best efforts to resolve the problem.
- b. Service Dissatisfaction: If you find that our service does not meet your expectations in terms of content quality, channel availability, or features, and you have reported the issue to our customer support.
- Refund Process: To initiate a refund request, please contact our customer support team via firstname.lastname@example.org. Provide relevant details about your issue, including your subscription information and the reason for requesting a refund. Our team will review your request and respond within 2 business days with further instructions.
- Partial Refunds: In certain cases, partial refunds may be issued based on the duration of your subscription usage. The amount refunded will be determined on a case-by-case basis. For subscriptions canceled within 7 days of activation, the following refund percentages apply:
- 12 Month subscription: 70% refund.
- 6 Month subscription: 70% refund.
- 3 Month subscription: 40% refund.
- 1 Month subscription: 40% refund.
Please note that these refund percentages are subject to review and may vary depending on the specific circumstances of your subscription.
- A. Change of Mind: Refunds will not be provided for requests based on a change of mind or if you simply decide you no longer want to use the service.
- B. Abuse of Service: Refunds will not be granted if it is determined that you have violated our terms of service or engaged in fraudulent activity.
- C. Third-Party Services: Please note that we are not responsible for any refunds related to third-party services or devices used in conjunction with our IPTV service.
- Payment Method: Refunds will generally be issued using the same payment method used for the initial subscription purchase. However, alternative arrangements may be made on a case-by-case basis.
- Modification of Policy: We reserve the right to modify this refund policy at any time. Any changes will be communicated to our customers through our website or other appropriate channels.
Please consult our website or contact our customer support for any further inquiries regarding our refund policy.